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The peace-of-mind money app

Get your Monese account to start spending, sending and saving in minutes.

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Last synced on Dec 26, 2024
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Supported accounts:

Business Personal
Based in
United Kingdom

Trustpilot

Monese has a Trustpilot rating of 4.2 out of 5, based on 44,859 reviews.

App Store

Monese has an Apple App Store rating of 4.7 out of 5, based on 2,181 reviews.

Play Store

Monese has a Google Play Store rating of 4.3 out of 5, based on 104,142 reviews.

Neolista Score

4.2

A trusted, all-in-one rating that simplifies feedback from across the web.

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  • Based on 151,182 reviews
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What is Monese?

Monese is a dynamic and innovative financial technology company that provides a range of banking-like services through its mobile app. Founded in 2015 by Norris Koppel, Monese was established to address the difficulties faced by expatriates and migrants in opening bank accounts when they move to a new country. Although it offers many services typically associated with traditional banks, it is crucial to understand that Monese is not a bank; rather, it is an electronic money institution. This distinction means that while Monese provides digital financial services, it does not hold a banking license and thus operates under different regulatory frameworks than conventional banks.

Monese's platform allows users to open a mobile money account quickly and easily, without the need for a local address or credit history, which are common barriers with traditional banks. Users can sign up and start using their accounts within minutes through the Monese app, available on both iOS and Android devices. The service supports multiple currencies, enabling customers to manage their finances across different countries seamlessly. Monese offers a variety of features, including direct debits, instant money transfers, and the ability to receive payments like a traditional bank account. Additionally, users can request a contactless debit card, which can be used for everyday transactions and ATM withdrawals globally.

Monese's fee structure is transparent, with several account plans to cater to different customer needs, ranging from free basic accounts to premium subscriptions with added benefits. These benefits can include higher allowances for free ATM withdrawals and foreign currency transactions, making it a versatile choice for both personal and business use. The platform is particularly popular among digital nomads, freelancers, and international students due to its flexibility and ease of access.

Security is a top priority for Monese. The company employs advanced security measures to protect user data and funds, including biometric authentication and real-time transaction monitoring. Since Monese is regulated as an electronic money institution, customer funds are safeguarded in segregated accounts, ensuring that they are protected and cannot be used for operational purposes by the company. This regulatory setup ensures that user funds are kept safe, although it differs from the deposit protection schemes typically associated with traditional banks.

Monese also emphasizes financial inclusivity, striving to offer services that cater to individuals who might be underserved by the traditional banking sector. Its approach is customer-centric, focusing on accessibility, simplicity, and efficiency. The company's commitment to innovation is reflected in its continuous development of new features and improvements to its app, aiming to provide a seamless and intuitive user experience.

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Wise Logo

Looking for an alternative to Monese? Check out Wise

Wise offers a similar feature set to Monese, but with a focus on making business banking effortless.

New We've published 48 comparisons for Monese

Compare Monese with other mobile banks

Difficult to pick a mobile bank? Here's how Monese compares to some other neobanks.

Manage your money on the go.

Download the Monese app in the App Store or Google Play store.

Monese has an App Store rating of 4.7 out of 5 (based on 2,181 reviews).

Monese has a Google Play Store rating of 4.3 out of 5 (based on 104,142 reviews).

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5-Star reviews from happy users

Explore what real users have to say about their experiences with Monese. These 5-star reviews showcase the exceptional service and satisfaction provided by this neobank, giving you insight into why it's a top choice for customers worldwide.

  • I am satisfied with Monesse

    I am satisfied with Monesse; it has good plans and a convenient app. However, I would appreciate direct communication with managers when issues arise, such as app lockouts or delays in money transfers. Immediate responses are important, especially when dealing with significant amounts of money, as it can be concerning not to have instant information.

    Trustpilot

    Kęstutis

    11/08/2024

  • Great fast service

    Great fast service and quick money transfers. The app is user-friendly, allowing you to open multiple accounts in different countries. Highly recommend!

    Trustpilot

    Life

    14/08/2024

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Monese FAQs

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