The perfect money partner, helping you save the right way.
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Supported accounts:
Personal
Tandem has a Trustpilot rating of 4.2 out of 5, based on 4,133 reviews.
Tandem has an Apple App Store rating of 4.3 out of 5, based on 4,680 reviews.
Tandem has a Google Play Store rating of 2.6 out of 5, based on 2,518 reviews.
A trusted, all-in-one rating that simplifies feedback from across the web.
Tandem is a mobile-first banking platform designed to provide its users with an innovative and convenient banking experience. As a digital challenger bank, Tandem focuses on customer-centric services, offering intuitive app-based account management, budgeting tools, and personalized financial insights to help customers make better financial decisions. Tandem typically offers services such as savings accounts, current accounts, and credit cards, all managed through a secure and user-friendly mobile app. The bank often prides itself on transparent fee structures and competitive interest rates, aiming to empower users to save more, spend wisely, and manage their finances effortlessly on the go.
Go to TandemDownload the Tandem app in the App Store or Google Play store.
Tandem has an App Store rating of 4.3 out of 5 (based on 4,680 reviews).
Tandem has a Google Play Store rating of 2.6 out of 5 (based on 2,518 reviews).
Explore what real users have to say about their experiences with Tandem. These 5-star reviews showcase the exceptional service and satisfaction provided by this neobank, giving you insight into why it's a top choice for customers worldwide.
I contacted Tandem customer service with a query about a payment that was refused because it was not from one of my authorized accounts and involved an account I didn’t recognize. The representative was great and explained the process clearly. I appreciated their diligence in preventing the payment, as I was concerned it could be a scam. This experience reassured me that they are attentive to security, ensuring my account and money are completely safe.
09/08/2024
I have been with Tandem for a couple of years now. It's very efficient and easy to use. We are currently in the process of moving house and have been transferring large sums from investments to cover moving costs. I’m using Tandem as a staging post to earn a bit of interest while waiting for the solicitors, etc. The ease of moving money in and out is a significant advantage. I recently withdrew money to pay my solicitor and removal company, and the funds were in my account in less than 10 minutes. I also changed my address via web chat in under 10 minutes. Brilliant service. Highly recommend Tandem.
05/08/2024
I've had a great experience with the app and customer service. It's refreshing to find an ethical bank that offers competitive savings rates.
14/08/2024
The app is user-friendly and offers a great interest rate compared to other banks.
14/08/2024
Immediate response with no hassle and prompt answers. This is the best, easiest, and quickest customer service I've experienced in a long time!
09/08/2024
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Tandem is a mobile-first banking platform designed to provide its users with an innovative and convenient banking experience. As a digital challenger bank, Tandem focuses on customer-centric services, offering intuitive app-based account management, budgeting tools, and personalized financial insights to help customers make better financial decisions. Tandem typically offers services such as savings accounts, current accounts, and credit cards, all managed through a secure and user-friendly mobile app. The bank often prides itself on transparent fee structures and competitive interest rates, aiming to empower users to save more, spend wisely, and manage their finances effortlessly on the go.
Tandem is currently available for residents of the following countries:
United KingdomNo matter where you are, at home or abroad, you can access your Tandem account via the app, check your account balance, control your savings, get customer support, make payments and even freeze your debit card if needed. In addition, get real-time notifications every time you make a transaction, so there won’t be any surprises at the end of the month. No need to make appointments, stand in line and lose working hours to manage your finances.
Opening an account with Tandem is simple, with no lengthy paperwork. Just download the app, prove your identity, top up your account and you’re ready to go. Tandem doesn’t require a copy of your credit history to approve your account, meaning you can open an account and get approved in minutes.
Another main reason to use Tandem is the low (or no!) fees. Tandem has no physical branches, therefore they can offer lower fees than traditional banks – especially when it comes to ATM withdrawals, money exchange/transfer and payments abroad. For example, Tandem offers zero fees on all transactions, including purchases made overseas!
Tandem = borderless banking. Low/no exchange rates and low/no ATM withdrawal fees worldwide make traveling a whole lot easier (and cheaper) than with traditional banks- especially in the eurozone. And for added safety, freeze or unfreeze your debit card while you travel, directly in the app.
One of the frustrating things about traditional banks is the amount of documents, contracts and letters that are sent to your mailbox. With Tandem everything you need is in the app and all communications are sent to your app or your email. Gone are the days of rummaging through piles of paper around your house – and protecting the environment is the cherry on top.
