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Tangerine has a Trustpilot rating of 1.3 out of 5, based on 1,671 reviews.
Tangerine has an Apple App Store rating of 4.7 out of 5, based on 68,809 reviews.
Tangerine has a Google Play Store rating of 4.6 out of 5, based on 41,056 reviews.
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Tangerine is a digital bank that offers an intuitive mobile banking experience for customers looking for convenience and efficiency in managing their finances. Known for its user-friendly interface, Tangerine's mobile app allows users to perform a wide range of banking activities such as checking account balances, transferring funds, mobile check deposits, bill payments, and tracking expenses. With strong security measures in place, customers can bank confidently, enjoying features such as fingerprint login and two-step verification. Additionally, Tangerine often offers competitive interest rates on savings accounts, no-fee checking accounts, and a cash-back rewards credit card, all accessible through the mobile app. As part of their commitment to customer service, Tangerine provides 24/7 support, ensuring that users receive assistance whenever they need it. Overall, Tangerine's mobile banking app is designed for those looking for a comprehensive, modern banking solution right from their smartphones.
Go to TangerineDownload the Tangerine app in the App Store or Google Play store.
Tangerine has an App Store rating of 4.7 out of 5 (based on 68,809 reviews).
Tangerine has a Google Play Store rating of 4.6 out of 5 (based on 41,056 reviews).
Explore what real users have to say about their experiences with Tangerine. These 5-star reviews showcase the exceptional service and satisfaction provided by this neobank, giving you insight into why it's a top choice for customers worldwide.
I don't usually leave reviews, but I was surprised by the number of negative ones. I've been with this bank for about eight years and have never encountered a single issue. I earned more interest in the first year than I did in the previous 20 years at any other bank. When I needed to add my wife to a joint account, the customer service was excellent, and I experienced no problems. The app functions well, and the in-app spending tracker has helped me become more mindful of my expenses. Now that my wife is on board, I'm considering transferring my mortgage there when it’s time to renew. One downside I encountered was that qualifying for the credit card was difficult, despite having adequate credit and income for other cards at the time.
08/07/2024
I have experienced no issues with Tangerine's services; they are easy to use and simple. Recently, I had a fraudulent charge of $6,000 on my credit card, but Tangerine stopped it immediately and called me to investigate my transactions further to ensure no other fraudulent charges occurred. The representative was very friendly and reassured me that everything would be taken care of. Thank you, Tangerine.
07/05/2024
The best bank I've experienced so far. I've been with Northern Savings, TD, BMO, and RBC, but none compare to Tangerine. Whenever I encounter issues, their support is incredibly helpful. Recently, I called and was connected right away; my problem was resolved in under five minutes. I'm very happy with my experience with Tangerine.
15/03/2024
I've been using Tangerine Bank since they were known as ING in the 90s. I only use them for my RRSP/GIC investments, as well as a line of credit. I'm getting better returns on my investments than with any of the big five banks. I've never had any problems transferring money to and from my accounts. I continue to rely on them for most of my investments.
29/01/2024
For the past five years, I have relied on Tangerine for all my banking needs, and I have never encountered an issue. Whenever I needed to call (which has been rare), my call was answered within three minutes by a courteous, friendly, and knowledgeable representative. My wife and I have two checking accounts, three savings accounts, two RRSPs, and a GIC, along with our mortgage. Additionally, they consistently offer great promotions. We have referred multiple friends to Tangerine, and after a year, they all switched from their banks to Tangerine.
12/01/2024
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Tangerine is a digital bank that offers an intuitive mobile banking experience for customers looking for convenience and efficiency in managing their finances. Known for its user-friendly interface, Tangerine's mobile app allows users to perform a wide range of banking activities such as checking account balances, transferring funds, mobile check deposits, bill payments, and tracking expenses. With strong security measures in place, customers can bank confidently, enjoying features such as fingerprint login and two-step verification. Additionally, Tangerine often offers competitive interest rates on savings accounts, no-fee checking accounts, and a cash-back rewards credit card, all accessible through the mobile app. As part of their commitment to customer service, Tangerine provides 24/7 support, ensuring that users receive assistance whenever they need it. Overall, Tangerine's mobile banking app is designed for those looking for a comprehensive, modern banking solution right from their smartphones.
Tangerine is currently available for residents of the following countries:
CanadaNo matter where you are, at home or abroad, you can access your Tangerine account via the app, check your account balance, control your savings, get customer support, make payments and even freeze your debit card if needed. In addition, get real-time notifications every time you make a transaction, so there won’t be any surprises at the end of the month. No need to make appointments, stand in line and lose working hours to manage your finances.
Opening an account with Tangerine is simple, with no lengthy paperwork. Just download the app, prove your identity, top up your account and you’re ready to go. Tangerine doesn’t require a copy of your credit history to approve your account, meaning you can open an account and get approved in minutes.
Another main reason to use Tangerine is the low (or no!) fees. Tangerine has no physical branches, therefore they can offer lower fees than traditional banks – especially when it comes to ATM withdrawals, money exchange/transfer and payments abroad. For example, Tangerine offers zero fees on all transactions, including purchases made overseas!
Tangerine = borderless banking. Low/no exchange rates and low/no ATM withdrawal fees worldwide make traveling a whole lot easier (and cheaper) than with traditional banks- especially in the eurozone. And for added safety, freeze or unfreeze your debit card while you travel, directly in the app.
One of the frustrating things about traditional banks is the amount of documents, contracts and letters that are sent to your mailbox. With Tangerine everything you need is in the app and all communications are sent to your app or your email. Gone are the days of rummaging through piles of paper around your house – and protecting the environment is the cherry on top.
