neon-free vs. Tide

“I have been a Neon customer for the past five years, and unlike many of the reviews I have read, I can honestly say that I am extremely satisfied with the service.Neon has always been a reliable and trustworthy bank for me. Of course, it is a low-cost or even free banking solution, so you cannot expect every feature and service level that you might get from a traditional bank such as UBS. However, for everyday banking, Neon offers excellent value.What impressed me most was the customer service. When I experienced financial difficulties, I contacted Neon for support. The assistance I received was outstanding: personal, understanding, and very efficient. Response times were quick, and I was communicating with real people rather than chatbots or automated systems.I also really appreciate the integration with Wise, which makes international transfers easy, convenient, and cost-effective.Overall, my experience with Neon has been really positive, and I can highly recommend this bank to anyone looking for a modern, reliable, and affordable banking solution.”

“I phoned Tide after receiving a suspicious call about someone who tried to use my card.I contacted Tide immediately and spoke with Zack, who verified my details properly before providing me with expert advice on how Tide will contact me.This information was very helpful and professional. I now know how to identify spam/fraudulent calls in future.”