Bitwala vs. neon-free

“(edit). Took 2 weeks to answer but they came back to me despite closing the bank. Happy that they solved the issue and returned the money to the sender since my account was blocked.”

“I have been a Neon customer for the past five years, and unlike many of the reviews I have read, I can honestly say that I am extremely satisfied with the service.Neon has always been a reliable and trustworthy bank for me. Of course, it is a low-cost or even free banking solution, so you cannot expect every feature and service level that you might get from a traditional bank such as UBS. However, for everyday banking, Neon offers excellent value.What impressed me most was the customer service. When I experienced financial difficulties, I contacted Neon for support. The assistance I received was outstanding: personal, understanding, and very efficient. Response times were quick, and I was communicating with real people rather than chatbots or automated systems.I also really appreciate the integration with Wise, which makes international transfers easy, convenient, and cost-effective.Overall, my experience with Neon has been really positive, and I can highly recommend this bank to anyone looking for a modern, reliable, and affordable banking solution.”