Imagin vs. PCS

“I am amazed by so many negative reviews. I’ve been using the app for years now and it is just perfect… if you know how it works. Many customers are having trouble receiving codes while transferring money or doing other operations because caixa’s security system is very strong and can’t accept unsecured lines. I had an international phone number which wasn’t considered safe by the Spanish banking system therefore it was very hard to receive codes or calls. As soon as I switched to a Spanish number everything worked just fine. Also, I never had a problem communicating with the customer service over the phone. People jump to conclusions way too fast. It’s a shame how a perfectly good app and banking service receives so many bad reviews because people don’t understand, nor are willing to learn how to use and appreciate technology.”

“Hello im writing a complaint message with 5 stars since i don't want to leave a bad review yet, but i have encountered an issue since i purchased a pcs virtual card for 5 euros and usded voucher for 100 euros which i got gifted, but now im having a big problem since im under 18 and i can't do the kyc which i think is the reason for my card declining everywhere when trying to make a purchase.”